Auxillis has rebranded to Northgate Insurance Services (NIS), bringing the business under the Northgate brand.
Northgate says it will create a clearer and more unified proposition for customers, partners and the wider insurance industry.
It forms part of a consolidation of Northgate’s businesses, announced earlier this year.
The rebrand of Auxillis to Northgate Insurance Services, which was confirmed last month (June), marks the next phase in the business’s evolution, aligning it more closely within Northgate Mobility with the aim of creating a stronger, fully integrated mobility offering.
The rebrand, says Northgate, reflects the significant growth and transformation of the business in recent years. Traditionally recognised for its credit hire expertise, the organisation has evolved into a broader mobility and claims support partner, offering integrated solutions across the insurance, broker and automotive sectors.
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Already part of Northgate Mobility and Zigup, Northgate Insurance Services will benefit from greater alignment within the wider group, enabling a more connected and efficient operating model, it says.
Customers and partners gain access to a broader vehicle replacement fleet and enhanced mobility support, helping vehicles reach customers more quickly while reducing delivery miles.
“We have built a strong reputation over more than 30 years for supporting customers through the claims journey and keeping them mobile when it matters most,” said Mel Bebbington, MD of Northgate Insurance Services.
“Rebranding Auxillis as Northgate Insurance Services within Northgate Mobility is a natural next step that better aligns our capabilities, strengthens our partnerships and enables us to continue delivering exceptional service.
“We are creating a more agile, future-ready business that is even better positioned to support our customers and partners.”
Northgate Insurance Services currently operates an EV fleet of around 1,000 vehicles and plans to continue expansion of its electric mobility offering.
Customers, it explains, will benefit from wider access to light commercial vehicles (LCVs), and specialist vehicles as well as a growing fleet of electric cars.
Other key priorities over the next 12 months include accelerating digital adoption, improving operational efficiency and leveraging advanced technologies to deliver even better outcomes for customers and partners.
The business is also set to benefit from Zigup’s recently announced strategic collaboration with Microsoft, which will accelerate the group’s digital transformation through the adoption of advanced AI technologies.
The rollout of Microsoft 365 Copilot is expected to enhance productivity and allow colleagues to focus on higher-value customer interactions.
