The sites visited during the inspection included Merlyn Vaz Health and Social Care Centre, Loughborough Hospital, Maidstone Centre, Orchard Resource Centre, OSL House, Melton Hospital, Hawthorn Centre and Braunstone Health and Social Care Centre.
Ceri Morris-Williams, deputy director of mental health in the Midlands for the CQC, said: “While it was encouraging to see the LPT had made improvements in some areas, our inspection team still had concerns about community mental health services in Leicestershire.
“Some people waited a long time to receive the outpatient appointments they needed, which could potentially have had negative effects on their mental health.”
Despite the concerns, inspectors said many service users found staff were kind, supportive, and treated them with dignity and respect.
Angela Hillery, chief executive of LPT, added: “Whilst the overall rating has remained at requires improvement, I am encouraged that our ongoing improvements have been recognised with a good rating in three of the five domains that the CQC uses to make its assessment – safe, effective and caring – compared to two out of five when they last inspected adult community mental health services.”
