How to choose the best pension drawdown provider
Pension drawdown is a way of taking money out of your pension to fund your retirement. It allows you to keep your savings invested and take money out whenever you choose.
Many people remain with their existing pension provider when going into drawdown. But it pays to shop around as fees, investment choice and customer service can vary significantly.
We’ve made this job easier by comparing fees across the market and surveying nearly 1,800 customers to find out which providers offer great value as well as excellent service.
Best pension drawdown companies compared
We’ve asked nearly 1,800 drawdown customers to rate their providers in a range of categories, including customer service, information on investments and value for money.
The firms that combine a high customer satisfaction and likelihood to recommend (i.e. a customer score of 70% and above) with competitive charges are awarded Which? Recommended Provider status.
Source: The results are based on an online survey of 1,789 adults – members of the Which? Connect panel and members of the public – conducted in August 2025. Customer score is based on satisfaction with the brand and likelihood to recommend. Sample sizes as follows: AJ Bell 77, Fidelity 61, Hargreaves Lansdown 158, Interactive Investor 34, Standard Life 146, Aegon 55, Royal London 101, Quilter 87, Prudential/M&G 89, Aviva 154, Scottish Widows 77, Legal & General 59, Transact 64, St James’s Place 93
Which? Recommended Providers of pension drawdown
Transact
Transact stands out at the top of our table with the highest customer score of 78% and five stars for customer service. It’s an adviser-only investment platform, where advisers manage their clients’ funds. Customers told us that its staff are well informed and helpful.
of 14 reviewed pension drawdown providers
Royal London
Royal London is one of only three providers in our customer survey to receive at least a four-star rating for value for money. It requires customers to take financial advice before entering drawdown.
of 14 reviewed pension drawdown providers
AJ Bell
AJ Bell is one of the UK’s largest investment platforms and is also a Which? Recommended Provider for Sipps. It provides a seamless process for moving funds from its Sipp into drawdown. It’s available to advised and non-advised customers.
of 14 reviewed pension drawdown providers
Fidelity
Fidelity is a Which? Recommended Provider of both Sipps and pension drawdown. Drawdown customers in our survey praised it for its easy-to-use service. It’s available to advised and non-advised customers.
of 14 reviewed pension drawdown providers
Interactive Investor
Interactive Investor (ii) is a Which? Recommended Provider of both Sipps and pension drawdown. It was the only drawdown provider to score five stars for value for money in our customer survey, and was the cheapest option across almost all pot sizes in our fees analysis.
of 14 reviewed pension drawdown providers
Quilter
Quilter received particular praise in our survey for its customer service and speed of dealing with queries. It requires customers to take financial advice before entering drawdown.
of 14 reviewed pension drawdown providers
How much does pension drawdown cost?
We’ve compared the charges levied by 26 providers of pension drawdown for three different pot sizes: £100,000, £250,000 and £500,000.
Notes: Information correct as of November 2025. Table includes platform fees only – you’ll also need to factor in fees levied by the funds you invest in (a) Charges shown are for the Pension Builder Sipp (b) Charges shown are for the Flexible Transitions Account – extended funds (c) Charges shown are for the ‘Tracker’ drawdown option d) Charges shown are for the Collective Retirement Account (e) Core charge includes fees for internally-managed funds and Governed Range portfolios, with discounts applied based on pot size (f) Figures based on Investment Pathways Option funds.
You’ll pay a fee to your drawdown provider every year, regardless of how your investments have performed or whether you’ve made any changes to them. We’ve compared these charges in the table above.
Bear in mind you’ll also have to factor in fund fees on the individual investments you choose, plus charges for buying and selling.
Pension drawdown charges in detail
Click on each company for more information about their drawdown charges.
How we analyse pension drawdown providers
Our editorial independence means we are able to work on behalf of consumers, not pension firms. That means our reviews are fair and there’s no hidden agenda.
To become a Which? Recommended Provider of pension drawdown, companies need a high customer score (70% or more) in our survey of customers, plus competitive fees across the six pot sizes we looked at (£50,000, £100,000, £250,000, £350,000, £500,000 and £750,000).
We compared core platform fees along with fund fees for investment pathway 3 (pathways are an industry initiative for simplifying drawdown choices, where providers suggest funds designed for different objectives). Companies with charges among the most expensive quartile for any pot size were excluded from being a WRP.
