GUILFORD, CT — After Connecticut residents saw increased energy bills throughout July, state Sen. Christine Cohen (D-12) sent a newsletter to constituents explaining the increase and advising residents how they can lower costs.
New utility rates went into effect on July 1, and since then, some customer bills have increased by hundreds of dollars.
Cohen said customers can pursue third party suppliers to potentially reuce costs through reduced electric rates.
A rate board shows alternative rates shoppers can consider, and The Office of Consumer Counsel also offers a guide to understanding the line items on an energy bill
“The legislature has passed a consumer protection measure that prevents the charge of penalties or fees associated with switching suppliers, so if there is a lower rate, it is advantageous to make the change. Because supply costs have recently dropped, in many cases the increase in public benefits charges can be offset by a reduction in the supply rates,” Cohen said.
“If you are struggling financially, call your power supplier before missing a payment if possible. Programs are available including financial hardship designations, which provide access to a Low-Income Discount Rate and payment arrangements for customers in need; energy assistance through the Department of Social Services; negotiated flexible payment arrangements for non-financial hardship customers; and energy efficiency programs offered by utilities to evaluate customers’ homes and provide rebates and discounts on needed improvements,” Cohen added.
As a Connecticut homeowner and business owner, Cohen said, “I’m really getting a one-two punch on this increase and feel just as frustrated as I’m sure you are.”
She noted that she recently changed suppliers to save some money and found the process “quite simple and straightforward.”
Read Cohen’s full newsletter here.